Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Shipping Time
As we work with international suppliers and fulfillment partners, shipping usually takes:
- United Kingdom: 4–10 business days
- Europe: 5–12 business days
- International: 7–20 business days
Delivery times may vary depending on customs, holidays, or carrier delays.
Tracking
Once your order ships, you will receive a tracking number by email.
Delays
While we aim to deliver on time, HR Cosmetics is not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Weather conditions
- High seasonal demand
Incorrect Address
Customers are responsible for entering the correct shipping address. Orders returned due to incorrect addresses may require additional shipping fees.