Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

As we work with international suppliers and fulfillment partners, shipping usually takes:

  • United Kingdom: 4–10 business days
  • Europe: 5–12 business days
  • International: 7–20 business days

Delivery times may vary depending on customs, holidays, or carrier delays.

Tracking

Once your order ships, you will receive a tracking number by email.

Delays

While we aim to deliver on time, HR Cosmetics is not responsible for delays caused by:

  • Customs clearance
  • Courier disruptions
  • Weather conditions
  • High seasonal demand

Incorrect Address

Customers are responsible for entering the correct shipping address. Orders returned due to incorrect addresses may require additional shipping fees.